Shipping & Returns
What is our shipping policy?
We are happy to offer free shipping on orders of $100 or more. If you live in the US, shipping is $7 for a single item order; if you are outside the US, a single item order will be $12.
Order would usually arrive between 3 – 5 business days.
If an item is listed as “pre-order,” it means we have yet to receive in our warehouse. As soon as we receive it, we will ship it out to you. Please note that if any part of your order contains a pre-order item, we will wait until your entire order is available to ship before we send it out to you. The estimated ship time should be listed on the product page.
What is our return policy?
Worn garments can not be returned. Orders may be returned up to 30 days after your order ships. Your refund will be credited to the same form of payment used to make your purchase within 5-10 business days of being received.
We accept returns on item(s) in new condition with original tags attached, unworn, unwashed and free of any alterations for a full refund (minus shipping costs). All item(s) being returned must also be accompanied by original packaging, i.e. lingerie bags, swim bags and poly bags. Final sale items are not eligible for return or exchange. Any item(s) marked final sale are not eligible for refunds, store credit or exchange.
How much do returns cost?
We offer free return shipping on exchange orders! For domestic returns, we charge a flat rate of $4.25 and for all international returns we charge a flat rate of $25.00 USD that will be deducted from your return when processed.
Can I return Final Sale items?
Any item(s) marked final sale are not eligible for refunds, store credit or exchange. L33 Sport does not accept returns of final sale items, items with any signs of wear, or any of the original tags not included.
What's an Instant Credit refund?
While processing a return or exchange via the Returns Center, you may be offered an Instant Credit code along with your prepaid shipping label. Please note: Not all orders will receive an Instant Credit Refund code.
If you do receive a code, you are not obligated to use it! If it's not used by the time your return is processed at our warehouse, you will receive a refund to the original payment method and the code will be deactivated.
If you choose to use Instant Credit Refund, here’s how it works: You can shop now and select any item on the site, you'll use your Instant Credit Refund code at checkout, just like a gift card. The Instant Credit Refund amount will be for the amount of the items being returned and any unused portion of your credit will be refunded to your original form of payment after your items are received. We only offer Instant Credit Refunds for U.S. returns.